Refunds and cancellations

Last updated: October 24, 2026

This page explains, in plain words, when money is and is not given back on Apex Roping.

Apex Roping memberships (Pro and Elite)

  • Memberships, replays and featured Corral listings are sold on roper.apexroping.com. Stripe processes and sells them as the merchant of record, so your receipt comes from Stripe.
  • A membership renews automatically until you cancel it.
  • You can cancel any time: roper.apexroping.com › ☰ › Membership › Card, invoices or cancel. Cancelling stops the next renewal. Your membership keeps working until the end of the period you already paid for, then it ends. Nothing more is charged.
  • Payments are not refunded, including for the unused part of a period, except where the law requires a refund.
  • If you delete your Apex Roping – Roper account, your membership is not renewed and ends at the end of the period you paid for, without a refund.

Replays

  • A replay you buy is yours to watch for as long as Apex Roping offers replays.
  • Replay purchases are not refunded, except where the law requires a refund.

Featured Corral listings

  • A featured listing runs for 7 days from when it starts.
  • It is not refunded, including if you sell or remove the listing early, except where the law requires a refund.

Entry fees for ropings

  • An entry fee is paid to the producer (the business that runs the roping), not to Apex Roping. The producer is the seller.
  • If you withdraw, or the producer withdraws your team, the producer decides whether to refund your entry. Ask the producer.
  • A refunded entry fee goes back to the card it was paid with.
  • The Apex Roping online fee and the card processing charge are never refunded, even when the producer refunds the entry.

Producers: Apex Roping fees

  • Apex Roping fees are billed under the Apex Roping – Producer Billing Terms you accepted. Fees for ropings that have already run are not refunded, except to correct a billing error we confirm.

Questions or a charge you don't recognize

Email [email protected] before asking your bank to reverse a charge. We answer every billing question. A bank dispute (chargeback) on a membership that the bank decides against us ends the membership at once.